Term and Conditions

Last Updated: [Insert Date]

Welcome to Cycling Gear Shop (“we”, “our”, or “us”) at cheap-bicycles.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental supervision. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our express permission
• Use our branding or product images for commercial purposes
• Reverse engineer or attempt to extract source code from our website

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

2.2 Product Availability

All orders are subject to product availability. While we make efforts to maintain stock, we may occasionally need to cancel orders for out-of-stock items. In such cases, we will notify you promptly.

2.3 Age-Appropriate Products

Our kids’ bikes (12″-26″) and balance bikes are designed for specific age groups. It is your responsibility to select appropriate products based on the rider’s age, height, and skill level.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept by processing your payment and shipping the product. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.4 Order Confirmation

After placing an order, you’ll receive an email confirmation with your order details. This confirmation does not constitute our acceptance of your order.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

4.2 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). Delivery times begin once the order has shipped.

4.3 Shipping Restrictions

We ship worldwide except to some remote Asian regions. International customers may be responsible for customs fees, import duties, or taxes, which are not included in the product or shipping costs.

4.4 Delivery Issues

If your order appears lost or significantly delayed, contact us at [email protected] with your order number. We’ll work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they’re in original condition with all tags attached and packaging intact.

5.2 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned unless defective:

• Brake pads
• Brake hoses
• Cleat covers
• Custom or special order BMX bike components

5.3 Return Process

1. Email [email protected] with your return request
2. Receive Return Merchandise Authorization (RMA) number
3. Repackage items with RMA number clearly marked
4. Ship to: Cycling Gear Shop Returns, 3682 Frederick Street, El Paso, TX 79922 USA

5.4 Refunds

Approved refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

5.5 Exchanges

Follow the return process above, clearly indicating you wish an exchange. Standard shipping charges apply for exchanges.

6. User Responsibilities

6.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

6.2 Prohibited Uses

You may not use our website:

• For any unlawful purpose
• To submit false or misleading information
• To interfere with the site’s operation
• To attempt to gain unauthorized access to our systems

6.3 Product Use

Bicycles and components should be properly assembled and maintained. We are not responsible for injuries resulting from improper use, assembly, or maintenance of our products.

7. Liability Limitations

7.1 General Limitation

To the fullest extent permitted by law, Cycling Gear Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or website.

7.2 Product Liability

Our liability for defective products is limited to the purchase price of the product, except where prohibited by law.

7.3 Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Cycling Gear Shop
3682 Frederick Street
El Paso, TX 79922 USA
Email: [email protected]